POLICIES
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AMAZON SHIPPING AND RETURN POLICIES
We offer guaranteed delivery on certain delivery speeds and select products. When guaranteed delivery is available on an order, we'll state this on the checkout page, with the associated delivery date and cost.
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SHIPPING
All Amazon standard shipping rates and policies apply to these items when shipped domestically, including free shipping on qualifying orders and premium shipping. International shipping may not be available for all items.
When we ship your order, we indicate the carrier company, shipping date and estimated delivery date on Your Account page and in the shipment confirmation email. You can track your package in Your Orders.
Sometimes we will send you the exact product you ordered from the inventory of another seller when it is closer to you (with both sellers' consent, of course). When we do this, we'll notify you in your shipping confirmation email and you can view information about both sellers in your order Invoice, which you can find on Your Orders.
We also handle all customer service and product returns for "Fulfilled by Amazon" items.
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RETURNS
When you return an item, your refund amount and refund method may vary. Check the payment method refunded and the status of your refund in Your Orders.
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Please see the Amazon website for more details.
2
BLURB SHIPPING AND RETURN POLICIES
Blurb is not responsible for the quality of the content (including but not limited to Author Content) of any printed book or ebook in the Blurb Bookstore. Each book you purchase from the Blurb Bookstore is custom printed or downloaded only upon your order, and we don’t warehouse books, therefore we do not accept returns or process refunds for any reason, except for the limited book replacement policy set forth below.
PRINTED BOOKS
Cancellation Policy for Printed Books. A User can cancel an order for a printed book for approximately one hour from the time the order. Past one hour, please understand that Blurb cannot provide refunds or cancel orders, and except for the cases expressly described in this return policy (i.e., Blurb agrees to replace your printed book because it arrives damaged, with a material manufacturing defect, or a material defect in workmanship), Blurb will not accept returns.
RETURN POLICY FOR PRINTED BOOKS
On the off chance your printed book arrives damaged, with a material manufacturing defect, or a material defect in workmanship, contact us via Blurb’s Customer Support within 30 days of receipt and we will work with you to secure a replacement copy if necessary.
Please note that each printed book you order from us is individually made by one of Blurb’s professional book-printing partners. There may be minor differences across different prints of the same books and/or across books printed by our different book-printing partners, including, but not limited to, slight variances in color fidelity and binding type.
While we work very hard to keep our product as consistent as possible, this variation is a normal occurrence and is not considered a manufacturing defect or a defect in workmanship and does not qualify for a reprint.
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Please see the Blurb website for more details.